SIX months. No reply to the complaint I made at that point. I believe VitalChek and New Haven simply pocketed my money, plain and simple. Identity fraudulent uses? Why is New York State affiliated with a scam company? They are probably legit, but if you are ordering your Birth Certificate just do yourself a favor and order your death certificate along with it because you will probably be dead before you get it! Not worth the $60.. Was told it would be here on April 7th and UPS shows a tracking number but has no information because they have not received a package from VitalChek. when i try to check status it tells me my pin has expired for security. Enter the order number and PIN from your confirmation email. How to Check on the Order Status for a Birth Certificate VitalChek Experience? : r/travel - Reddit I don not know who else to contact to see what is going on with my order. So the customer service is really bad. Why couldn't they have contacted me for further information? If unable to locate your specific answer by the methods above, email us with your specific question (please allow 1-2 business days for our reply). They are vital records, for crying out loud. Never, ever use this service. Cancel Order message is displayed. How to Reinstate a Cancelled Order - VitalChek If you provided your email address, VitalChek sent the receipt to your email. Please refer to the resources below to see how VitalChek can assist you. Sent in to get my BC. To correct this issue, please change the shipping address so that it is the same as the billing address or use a credit card with a more acceptable billing address. You may reach us anytime at Facebook.com/VitalChek or vitals.customerservice@vitalchek.com. You can email the site owner to let them know you were blocked. I tried ordering my birth certificate on VitalChek and once I kept clicking to see what requirements I need to finish, it just sends me back to login in all over again and the customer service is horrible they don't even answer you, trying to cancel whatever I placed an order for has been so difficult. Regular mail service is not certified or registered and does not provide this protection. I haven't received my order yet but hopefully it'll come in the next week. With VitalChek, easily order your government-issued vital records online including birth certificates, marriage records, death records and divorce records. No amount of time with customer service solved anything. Never received certificate or follow up calls. Waded through the phone tree at OR State, only to be told to call vitalchek. Your session will expire in They charged me almost $60 for the service and I got nothing. Products used:None, they made it impossible to submit required documents. How Do I Replace My Social Security Card? Ask VitalChek for a link through which you can query the governmental agency about the delay--still does not guarantee the governmental agency will respond--if the VitalChek's estimated delivery time has been exceeded. A $15 birth cert turns into $50 because they scam you on the mailing options. If the Health Department rejects your application because an error we made, you will have the option to let us fix the problem without any additional charges or to get a refund of your package cost minus the shipping cost of $25 to send your application to the health department. Tip for consumers:Don't waste your time or money! They keep rejecting it Asked for a refund since they cannot deliver and the rep said no and if I didn't answer her right away she was ending our chat. Call your bank why wait.

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