We spoke with Land Rover Mayfair's Head of Business, Steve Palmer, to discuss the retailer's transformation and its benefits. Young men with infinite patience, a sense of humour and, above all, professional and well-informed.My Mini Cooper S is on its way! Would 100% recommend this dealership. He was polite, courteous and very professional in the way he conducted himself the whole time we were there, and did everything he could to be helpful. | Read 41-60 Reviews out of 378 . A seamless transaction form start to delivery. The entire team at Leeds seem an exceptionally welcoming team. Thank you for taking the time to leave us your rating!Customer Services. Verification can help ensure real people write reviews about real companies. Top service. The communication was great and consistent and has been the most straight forward car purchase I have had. Rang to book car in for emissions problem, fitted me in first thing next morning. Customer Services, Simply excellent throughout. Hi Rachel,Thank you for taking the time to review.Im sorry that you havent been fully satisfied with your visit. It goes against our guidelines to offer incentives for reviews. Thanks again!Customer Services. I would highly recommend this dealership if you are looking to buy a Mini. Thank you for taking the time to leave us your rating!Customer Services. I think more attention to detail and customer service would make the experience so much nicer. We strive to create the most competitive deals on new MINI models and we always go the extra mile to ensure Approved Used examples are rigorously prepared to the highest standards. Business Development Manager Stratstone BMW and MINI Leeds 4d Edited 48 hours to sell! Kindest regards.Customer Services, The whole of Stratstones team involved in my car purchase and the car handover where very efficient,friendly and answered my queries to my satisfaction. Date of experience: 14 July 2022. Brought a car!! Big thanks Jamie and co, you are doing things right. He was polite, courteous and very professional in the way he conducted himself the whole time we were there, and did everything he could to be helpful. Your review is very important to us, as our goal is to deliver an outstanding customer experience. Nothing was too much trouble for him & that made the transaction a pleasant experience. Even when things went a bit off course , he took ownership and made sure we got back on track, His manger Sam also was great with excellent customer service.i highly recommended this dealership thanks agin guys :) Tara Gahir, Trying to arrange a Service since Monday. I will never use Stratstone Mini again. They kept it overnight so they could listen to it cold start and fixed the problem that day. How did they know I'd booked online if it hadn't come through. For businesses Categories Blog. Stratstone BMW Reviews | Read Customer Service Reviews of www Would 100% recommend this dealership. Thanks again!Customer Services, So glad I bought my car from here. Big thanks Jamie and co, you are doing things right. Hi Ann,Thank you so much for reviewing your recent experience with the MINI branch in Leeds.Its great to hear youve had a positive experience.Take care,Customer Services, We went to test drive a car at Stratstone MINI Leeds on Sunday, 8th May and were met and hosted by Paul Rosen, who made us feel very welcome. Huge thanks to Ellie, initially, and lastly to Steve and Paul. No, response. Just had the first service on a second hand car I bought last year from Strastone. Michael went above and beyond to make sure I was happy. Got to give a special mention to Rhiannon. Check out what 106 people have written so far, and share your own experience. I took the time to look through their website and choose a car nearly 40,000 . Best wishes,Customer Services. Hi,Thank you so much for the review.We're thrilled that you had such a positive experience! We use dedicated people and clever technology to safeguard our platform. . Gelderd Motor Park, Gelderd Road, LS12 6EG Leeds,. stratstone.com/dealers/mini-leeds/?utm_source=trust-pilot&utm_medium=organic&utm_campaign=trust-pilot&utm_content=mi, Replies to negative reviews in < 24 hours, Stratstone, Loxley House, Little Oak Drive, Annesley. Although I've spent 16k more than I wanted we've got what we want. There was just no enthusiasm from the staff at all. Stratstone Tyneside BMW/Mini Apr 2023 - Present 1 month. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Kindest regards.Customer Services. From charitable work, to dealership refurbishments, there are plenty of stories emerging from our extensive network of retailers across the UK. Stratstone MINI - Trang ch Lady very helpful on the phone. I would highly recommend this dealership if you are looking to buy a Mini. We also ensure all reviews are published without moderation. All rights reserved. Young men with infinite patience, a sense of humour and, above all, professional and well-informed.My Mini Cooper S is on its way! Hi Mrs Diclemente,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day,Customer Services. The branch is always available for any assistance that you may need. details. Reply from Stratstone - BMW Chesterfield. Customer Services, Simply excellent throughout. Hi,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services, Went into the leeds holbeck store as I had some issues with my locking nut. Took just one week from first visit to home delivery.

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