Every part of this holiday felt magical and it was down to Mat & Audley leaving nothing to chance. Audley Travel flagged this review for containing harmful or illegal content.Read more. From the first contact with Joanna Austin through to arriving home we could not have had a more thorough service. How to find a good travel agent, Need to file a complaint? However, when it came to the accommodations and level of service that we received from the locals at each of the lodging facilities in South Africa - it was a five-star experience. Itinerary # *******/4 My wife and I recently returned home from a trip to ***************. Audley Travel have been around for quite a number of years, so imagine they are doing something right. We also almost missed our flight out of Hoi An because he insisted we didn't have to leave as early as everyone else said to leave (you could tell from his hungover face and Facebook pictures it was because he wanted to party the night before). We arrange trips to more than 80 destinations throughout the world and across each continent. Alice Geary has been fantastic to work with for our Brazil holiday. I really enjoyed working for Audley Travel. Tailor-Made Tours, Luxury Vacations & Safaris | Audley Travel As mentioned above, after speaking with a manger we understand that perhaps what we do as a company isnt right for your needs as a traveler. I signed up for Trustpilot just to write a review at how great this company was to work with even Having just been invited to a wedding in Japan and never having visited the country before, we We have just returned from a months holiday in Vietnam and Cambodia arranged by Audley Travel and Got back a couple of weeks ago from a magical couple of weeks in Nepal with my sister. Our accommodations at More Quarters in Cape Town, South Africa - absolutely fabulous. And so it proved to be!Malcom W our representative was excellent! Working at Audley Travel: Employee Reviews | Indeed.com 2023 Trustpilot, Inc. All rights reserved. Audley Travel Sales Specialist Reviews | Glassdoor We're delighted to hear how well your trip went and we hope you have some wonderful memories from your time in Hawaii. Elyssa kept in touch with us throughout our travels and shared her expertise along the way we were extremely pleased with the service she provided. Extensive knowledge of the area, and knows how to build the perfect holiday tailored to your needs. BBB Business Profiles may not be reproduced for sales or promotional purposes. Ewan was insightful, helpful and created a great itinerary.The hotels were in brilliant locations and the beds were very comfortable. Hi JackieThank you for taking the time to tell us about your experience! Anyways, we didn't have our AIRLINE TICKETS until SIX minutes before boarding began and then he left us to fend for ourselves. Call one of our experts or arrange a video appointment for ideas and advice. How about indulging in a luxurious snorkeling experience at the Great Barrier Reef? She even arranged a local sim for our phone just in case we needed to contact our guides. Simply Incredible! While the local guides were good, Audley's total lack of communication with them, crippled our guides' ability to take us to sights and provide what we had paid for. We have just returned from a First Class holiday to Vietnam organised by Audley Travel. Flawless planning and Natasha has been brilliant in providing information and advice for our very exciting trip to East We engaged Audley Travel to organise a holiday in Laos for two people for three weeks. Audley's documents are really bad, and this is s systemic issue. Not only do we feel this gives you the best experience, it also brings benefits to local communities. He was ever patient, kind, thoughtful, and always willing to listen to any concerns we might have. Whether or not one can use that credit is irrelevant to the travel insurance company because from their perspective, if credit is offered then the consumer has not incurred a loss. We are delighted to hear how well Alice and the team looked after you, and are glad you had a perfect trip exploring the wonders of Brazil.We look forward to sending you away on your next Audley adventure!Best wishesAudley Travel. Hi PaulThanks for taking the time to share your great feedback about Malcolm and your experience in Japan. As a point of information, both my husband and I are PhDs and we are comfortable dealing with complex information. Not the back of building. We are so pleased to hear you enjoyed each and every element of your trip and would like to thank you for recommending us to your friends . However, you choose a travel agency for help with the logistics--easy directions, smooth travel, etc. We can thoroughly recommend Audley Travel, and are already planning our next holiday with them!